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Entreprise Feedback Management Platform

An enterprise feedback management platform is software designed to help organizations capture, analyze, and act upon customer feedback. It enables organizations to collect customer feedback from various sources, including phone, web, and social media, and puts it into one centralized system for easy monitoring and response. The platform also provides insights into customer sentiment and behavior, which can be used to make informed decisions about product or service improvements. Additionally, it allows for customer segmentation, enabling organizations to target specific customer groups with tailored feedback questions. By leveraging an enterprise feedback management platform, organizations can improve customer service, increase customer loyalty, and better understand their customers.

Glossary categories

Additional glossary terms

Canny Product Feedback

Canny helps you build better products by gathering feedback from your customers. Get organized, prioritize feedback, and track progress all in one place. Make customer feedback a key part of your product development process with Canny.

Enterprise Feedback Management System

EFM is a powerful feedback management system that helps businesses collect, analyze and act on customer feedback. It's easy to use and provides valuable insights into customer satisfaction and loyalty.

Feature Voting Tool

Voting Tools helps you prioritize features and make better decisions. It's fast, easy, and secure - making it the perfect tool for collaborative decision making for small, medium, and large teams!

Customer Feedback Product Management

Gain customer insights to make better product decisions! Our customer feedback and product management platform helps you understand your customers, uncover product opportunities & improve customer satisfaction.

Roadmap templates

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.