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Voice Of Customer Examples

Voice of Customer (VoC) is a term used to describe the feedback and insights gathered from customers in order to understand their needs and preferences better. VoC data can be collected in various ways, including surveys, interviews, focus groups, and customer feedback forms. This data can be used to identify areas of improvement in the customer experience, inform product design decisions, and inform marketing strategies. VoC examples include gathering customer feedback on the usability of a product, understanding customer preferences when it comes to pricing and promotions, and understanding customer sentiment about a brand. This data can then inform decisions on how to serve customers best.

Glossary categories

Additional glossary terms

Now Next Later Roadmap Template

The Now Next Later Roadmap Template gives you a clear visual of your critical tasks, upcoming goals, and long-term objectives. Get organized and stay on top of your plans with this easy-to-use template!

Continuous deployment

Continuous deployment is an essential part of modern software development, allowing teams to deploy their code to production quickly and safely. It reduces risk, saves time, and ensures apps are always up-to-date with the latest features.

What Is An Agile Release Train

An Agile Release Train is a long-term, agile-based software delivery process that utilizes cross-functional teams to deliver high-quality, valuable software at a predictable cadence. It enables continuous improvement and continuous value delivery, enabling teams to rapidly respond to customer needs.

How To Gather User Feedback

Gathering user feedback is key for improving products and services. With our easy-to-use tools, you can quickly get the valuable feedback you need from your customers to make informed decisions.

Roadmap templates

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.