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What is a Feature Request Tool?
A feature request tool is an application that allows you to capture and manage user feedback. You can use it to collect customer suggestions and ideas, which will help you improve your product and develop a more personalized experience for your customers.
A feature request tool should have the following features:
- It should be easy to set up and use.
- It should allow you to create multiple groups of users (for example, different types of customers).
- It should allow you to tag your comments so that they are easily searchable.
- It should allow you to store customer comments in a database so that they can be retrieved later on.
What Should You look for in a Feature Request Tool?
To get the most out of your feature request tool, you need to make sure that it has all the features you want. Here are some things to look for:
Easy-to-use interface: Your customers should be able to submit a product feedback and suggestion in less than 10 minutes.
Data entry options: You need a feature request tool that allows you to enter information about your products and customer demographics via text, spreadsheet, or other online forms.
Product recommendations: The tool should give you recommendations based on feedback from your users. This will help you improve products according to user feedback and suggestions.
Customer support: Look for a feature request tool with live chat, email notifications.
How To Collect Feature Requests
There are a number of different ways to collect feature requests, and the approach that you choose will depend on the type of project that you are working on.
One popular way to collect feature requests is using a software development framework like JIRA. This platform enables you to create and manage projects, assign tasks to team members, and track milestones and tasks.
Another popular way to collect feature requests is using a customer feedback tool like IdeaPlan. Tools like this enable a seamless way to collect and prioritize feedback from users.
Communicating your Direction via a Public Roadmap
A feature request app should also allow you to communicate with your users about the direction of your product.
This is especially useful if you have a clear vision for where your product should be going, but it’s not yet clear how that vision translates into features and functionality.
If you have a public roadmap, customers will know what the next steps are and when they’ll be coming. You can also use this to ask for feedback on specific features or issues that may need attention in future releases.
Informing Customers about New Features
It’s important to communicate with your customers, and a feature request tool is the perfect place for you to do so. You can provide quick updates on upcoming features via a public roadmap, or even push out major new releases that include lots of new features.
This will let users know what’s coming up in your product and give them more reasons to keep using it.
Feature requests can be a way to find bugs early on in development. Feature requests are great for finding bugs, but they’re not always easy to find when you need them most. If you want an early warning system that alerts you if there’s any problems with a feature before it goes live, then use a bug tracking tool.
Announce New Features with a Changelog Tool
Share important news about your product with a customizable changelog and keep your users up to date on the latest features. Create a branded launch portal then enables customers and prospects to have a view of your new features.
20 Feature Request Tools to Consider
There are more than 15 feature request tools available in the market. Here is a list of some useful ones that you can use to manage your product and service development:
IdeaPlan
Crowdsource user feedback, display idea status, and manage communication across multiple users with IdeaPlan. Entrepreneurs, startup teams, and product managers use IdeaPlan's Product Management Operating System to act on customer feedback and continually improve their products.
Frill
A single web-based dashboard that displays all of your projects, tools, and activities. A tool to create new requests. A tool to approve and reject requests. A tool to assign requestors to a project and track the progress of their work. A tool for managing your time spent on each task so you can keep track of how much you are spending on different things at once.
Savio
Savio is a feature request management tool with an intuitive user interface and a beautiful design. It’s easy to navigate, making it ideal for beginners.
In addition to the typical features such as idea capture, idea storage, and feedback channels, Savio has a great feature called "Suggestions" that enables you to find ideas from your users in real-time. You can also collect ideas on your website or app using Savio’s API.
Sleekplan
Sleekplan is a feature request tool that allows you to collect, organize, and prioritize product feedback from users. This tool also helps you track ideas and assign tasks to your teammates.
Trello
Trello is a popular project management tool that has gained popularity among startups and businesses. With Trello, you can create cards with a single click to collect user feedback, feature requests, bugs, and other product feedback.
Feature Upvote
Feature Upvote is a service that’s built to help you collect feature requests. The tool works on both iOS and Android devices.
UserVoice
UserVoice is a feature request platform for gathering feedback from your users. You can create surveys, polls, and questionnaires that let you gather more user feedback on certain features or bugs.
Customer feedback boards and comments are available only to paying customers who have at least one UserVoice account.
ProdCamp
ProdCamp is a product management platform that makes it easy to manage your product development and marketing process. ProdCamp helps you get the right products to market faster, manage all of your communication channels, and automate tedious tasks.
UserInput
UserInput provides the tools you need to get user feedback from the app or website on which you’re working. This can be done through a variety of channels, including in-app and web forms, surveys, email, social media posts, video responses, phone calls, and more.
Usersnap
Usersnap provides businesses with the ability to gather feedback from customers, users, and prospects. It’s free to use on a limited number of websites.
Usersnap allows you to share your website with a customer and ask them questions about their experience.
Nolt
Nolt allows you to collect customer feedback through surveys and comments on social media. It also provides a dedicated team to manage the data, allowing for faster responses to support requests.
Canny
Canny is a tool that helps you keep your website up-to-date with the latest user feedback. The platform makes it easy to collect and analyze customer feedback, and it allows users to create polls, surveys, and product roadmaps.
GetFeedback
GetFeedback helps you understand your users' needs. The platform offers a complete user feedback management system with analytics, feature requests, and more.
Noora
Noora is a tool for gathering and analyzing user feedback. It’s simple to set up and can be integrated with Slack, Asana, Trello, and many other tools.
Upvoty
Upvoty lets users ask for new features, and the platform displays their requests in a public and private feedback section. Users can vote on each feature request, and Upvoty will notify you when it receives enough votes to implement the feature.
Productboard
Productboard is a powerful tool that can be used to create and manage product catalogs, sales pages, and deals.
Convas
Convas helps SaaS & startups gather and prioritize customer feedback to build better products. Get visibility into what will move the needle for your customers and keep them in the loop.
HelloNext
Understand what your users need, when they need, and ship the right features, fast. Hellonext's integrated suite of tools give you the power & flexibility to build products your users need - works for startups to enterprises.
Rapidr
Gather prioritized feedback from your customers & teammates - all in one place. Understand what really matters to your business and customers.
Sleekplan
Sleekplan is a software development tool used by many software teams to plan, manage and monitor projects. It has afixed price for feature requests which means that it's not as accessible as some of the other options listed here, but itsfeature request system is still very powerful.
Here are the features that are currently being considered for the Sleekplan feature request tool:
-Ability to create and manage feature requests
-Ability to track and manage your feature requests
-Ability to assign and track team members' progress on feature requests
-Ability to view and update project status
FeedBear
FeedBear is a feature request management system that includes tools for users to report issues and submit feature requests.
The platform integrates with GitHub, JIRA, Trello, Slack, Atlassian Confluence and HipChat. FeedBear is a web-based tool that allows you to manage your product development projects and features from one dashboard. It helps product managers and teams keep track of their work across various stages of the product lifecycle.
