View all glossary terms

Best Customer Feedback

Best Customer Feedback is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply best customer feedback when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on best customer feedback when the problem is undefined or when speed matters more than structure.Example: A product team uses best customer feedback to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Feedback Management Platform

Feedback Management Platform explained for product managers—what it is, when to use it, and how it drives better product decisions.

Collect User Feedback

Collect User Feedback explained for product managers—what it is, when to use it, and how it drives better product decisions.

Strategic Theme 1064

Definition of Strategic Theme 1064 in product management, including how it supports effective product strategy and execution.

Portfolio Planning 1371

Definition of Portfolio Planning 1371 in product management, including how it supports effective product strategy and execution.

Roadmap templates

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.