View all glossary terms

Customer Advisory Board

A Customer Advisory Board (CAB) is a group of customers a company invites to provide feedback and advice on products, services, and strategic direction. Companies use CABs to gain insight into the customer experience and develop strategies that meet customer needs. The board comprises representatives from various customer segments, including current and potential customers, industry experts, and other stakeholders. Members of the CAB are selected based on their expertise, influence, and potential to offer valuable feedback. CABs meet regularly to discuss customer-related issues, review feedback, and develop strategies. Companies benefit from the insights and relationships formed through CABs and the improved customer loyalty and engagement often resulting from implementing a customer-centric approach.

Glossary categories

Additional glossary terms

Backlog (sprint)

Backlog is a great project and sprint management tool for Agile teams. It's designed to help teams work together, plan sprints, track progress, and collaborate on tasks. Get organized and get more done with Backlog!

Instant Feedback App

Instant Feedback App helps you get real-time feedback from your customers. Get insights on customer satisfaction, product reviews & more with an easy-to-use survey tool. Make informed decisions & grow your business faster with real-time feedback.

Upvoty Alternatives

Looking for an alternative to Upvoty? Our list of top options provide a variety of features to help you find the best tool for your team's needs. From real-time feedback to advanced analytics, find the best fit today!

Voice Of The Customer Plan Example

Our Voice of the Customer plan example can help you understand customer needs and preferences to help you improve customer service, create customer loyalty, and increase sales. It's a simple, easy-to-use tool that can help you maximize customer satisfaction.

Roadmap templates

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.