View all glossary terms

Customer Feedback Collection Tools

Customer Feedback Collection Tools is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback collection tools when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback collection tools when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback collection tools to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Customer Insight 937

Definition of Customer Insight 937 in product management, including how it supports effective product strategy and execution.

Opportunity Assessment 1379

Definition of Opportunity Assessment 1379 in product management, including how it supports effective product strategy and execution.

Burndown chart

Burndown chart explained for product managers—what it is, when to use it, and how it drives better product decisions.

Opportunity Assessment 1019

Definition of Opportunity Assessment 1019 in product management, including how it supports effective product strategy and execution.

Roadmap templates

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.