Customer Feedback Management is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback management when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback management when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback management to align stakeholders, focus effort, and measure success against customer and business outcomes.
The Product Led Organization explained for product managers—what it is, when to use it, and how it drives better product decisions.
In-App Feedback Tools explained for product managers—what it is, when to use it, and how it drives better product decisions.
Product Operations Management explained for product managers—what it is, when to use it, and how it drives better product decisions.
Customer Feedback Management Systems explained for product managers—what it is, when to use it, and how it drives better product decisions.
The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.
The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.
The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.
An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.
The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.