View all glossary terms

Customer Feedback Management System

Customer Feedback Management System is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback management system when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback management system when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback management system to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Product Manager Operations

Product Manager Operations explained for product managers—what it is, when to use it, and how it drives better product decisions.

Productled Organization

Productled Organization explained for product managers—what it is, when to use it, and how it drives better product decisions.

Product Operations Roles

Product Operations Roles explained for product managers—what it is, when to use it, and how it drives better product decisions.

Use Cases Product Management

Use Cases Product Management explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.