View all glossary terms

Customer Feedback Platform

A customer feedback platform is a comprehensive software solution that captures customer feedback and insights. It enables businesses to understand customer needs better, wants, and experiences by collecting and analyzing customer feedback. The platform empowers businesses to gain actionable insights that can be used to improve the customer experience and optimize their products and services. Features of customer feedback platforms include survey and rating creation, sentiment analysis, customer segmentation, customer journey mapping, customer loyalty tracking, and more. Businesses can improve customer service, optimize product/service offerings, and increase customer loyalty by leveraging a customer feedback platform.

Glossary categories

Additional glossary terms

Best Roadmap Software

Best Roadmap Software - Create and share beautiful roadmaps quickly and easily. Automatically sync with your team to ensure everyone is always up to date. Keep track of your progress and stay organized.

Software Roadmap Template

This software roadmap template provides a comprehensive overview of your software product's timeline, objectives, features, and strategies to help you plan and track your product's development. Get started today and take control of your software product's future!

Collect Feedbacks

Collect feedbacks from customers, colleagues, and other stakeholders to get valuable insights and pinpoint areas that need improvement. It will also help you gain a better understanding of your target audience!

Feature Request System

Our feature request system makes it easy to stay on top of customer feedback. Get organized, prioritize requests, and quickly turn customer feedback into product improvements.

Roadmap templates

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.