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Customer Feedback Platform

A customer feedback platform is a comprehensive software solution that captures customer feedback and insights. It enables businesses to understand customer needs better, wants, and experiences by collecting and analyzing customer feedback. The platform empowers businesses to gain actionable insights that can be used to improve the customer experience and optimize their products and services. Features of customer feedback platforms include survey and rating creation, sentiment analysis, customer segmentation, customer journey mapping, customer loyalty tracking, and more. Businesses can improve customer service, optimize product/service offerings, and increase customer loyalty by leveraging a customer feedback platform.

Glossary categories

Additional glossary terms

Product Online Feedback Tool

Tired of manually collecting customer feedback? Get our online feedback tool to automate the process! Our tool helps you quickly gather, analyze, and act on customer feedback for better customer experiences and improved business performance.

Canny Jira Integration

Canny's Jira integration makes it easy to keep your team in sync. It connects your customer feedback to Jira so you can triage and prioritize requests quickly, and keep your customers in the loop.

Free Website Feedback Tool

Our free website feedback tool helps you get valuable customer feedback quickly and easily. It's designed to make it simple to collect feedback and use it to improve your website and online experience.

Roadmap Tool

Roadmap Tool is the perfect tool for creating, organizing and tracking your project plans. With this tool, you can easily create and visualize timelines, create milestones, and assign tasks to team members. Get organized and stay on track with Roadmap Tool!

Roadmap templates

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.