View all glossary terms

Customer Feedback Tools

Customer feedback tools are software applications that enable businesses to collect, measure, and respond to customer feedback. They help companies to identify trends and issues in customer experience and satisfaction, allowing them to make informed decisions and improve customer service. Customer feedback tools typically include surveys, live chat, and feedback analysis tools. Surveys collect customer feedback, while live chat tools allow customers to interact with customer service agents in real-time. Feedback analysis tools allow companies to analyze customer feedback data and uncover insights to inform product and service development.

Glossary categories

Additional glossary terms

Feature Request Tracking Software

Feature request tracking software helps you keep track of customer feedback, prioritize feature requests, and collaborate with stakeholders. Make sure your product meets customer expectations and stay ahead of the competition.

How To Prioritize Customers

Learn how to prioritize customers and increase satisfaction with our easy tips. From segmentation to setting expectations, your customers will thank you for putting them first!

Prioritise Customer Feedback

At our company, customer feedback is of utmost importance to us. We prioritize customer feedback to ensure that our customers are happy and their needs are met. Our customer feedback helps us to achieve the highest level of customer satisfaction.

Diagram (product)

Diagram is the perfect tool for creating interactive diagrams. It's easy to use and requires no coding knowledge. With Diagram, you can quickly create professional-looking diagrams that capture the information you need to communicate.

Roadmap templates

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.