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Customer research

Customer research is an essential tool for businesses to gain insight into the needs and wants of their customers. It helps them to identify opportunities for improvement and to develop strategies that will help them to meet their customers’ needs. Customer research can take many forms, including surveys, interviews, focus groups, and online research. These methods provide valuable information that can be used to design a better customer experience and develop products and services that will meet the customer's needs. Additionally, customer research can help businesses to build marketing campaigns that are more effective in reaching their target audience. In summary, customer research provides companies with invaluable insights into the needs and wants of their customers, enabling them to develop strategies and products that will meet their customers’ demands.

Glossary categories

Additional glossary terms

Customer Feedback Management Platform

Our customer feedback management platform helps businesses capture, monitor, and respond to customer feedback quickly and efficiently. With our platform, businesses can easily identify trends, gain insights, and make data-driven decisions to maximize customer satisfaction.

Product Roadmap Voting

Voting on product roadmaps has never been easier! Our product roadmap voting platform allows users to collaborate with others and share their opinions quickly and easily. Make sure your voice is heard and get your vote in today!

Saas Product Roadmap Template

Ready to take your SaaS product roadmap to the next level? Our template helps you plan and communicate your roadmap quickly and easily. Get started today and make your roadmap a reality!

What Is A Release Train

A Release Train is a set of teams that work together to deliver software at regular predefined intervals. It takes a holistic approach, incorporating multiple teams and stakeholders for successful and timely software releases.

Roadmap templates

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.