View all glossary terms

Feedback (customer)

Feedback (customer) is an integral part of any business. It allows companies to gain insight into customers' feelings about their products or services and make improvements accordingly. Feedback can come in many forms, such as surveys, interviews, focus groups, and online reviews. Gathering customer feedback is essential for businesses to understand their customers’ wants and needs and to ensure customer satisfaction. It can also help companies identify improvement areas and develop better strategies to meet customer expectations. By actively listening to customer feedback, businesses can create a better customer experience and increase customer loyalty.

Glossary categories

Additional glossary terms

Product Manager Feedback

Product managers need feedback to stay on top of product trends, successes, and failures. Get feedback from customers, colleagues, and other stakeholders to ensure your product is meeting expectations and making a difference.

Customer retention

Customer retention is essential to the success of any business. It helps keep current customers loyal and engaged while attracting new ones. With the right strategies, you can increase customer loyalty and satisfaction, leading to greater profits and success.

Plan Io

Planio is a cloud-based project management and collaboration tool for teams of all sizes. It provides powerful, yet easy-to-use tools to help teams plan, collaborate, track tasks and manage projects from start to finish. Get more organized and productive with Planio.

Act On Customer Feedback

Act on customer feedback to improve your business. Use customer feedback to identify areas for improvement, create strategies to address customer issues, and measure the success of your efforts. Maximize customer satisfaction and loyalty today!

Roadmap templates

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.