View all glossary terms

Feedback Management Software

Feedback management software is designed to help organizations track, analyze and respond to customer feedback. It typically includes customer feedback forms, surveys, analytics, review management, and customer support ticketing. This software can improve customer service, monitor customer satisfaction, and help inform product and service design decisions. By collecting customer insights, the software can help companies identify opportunities to improve customer experiences, boost customer loyalty and increase profitability. Additionally, it can help streamline feedback-related processes and reduce manual work.

Glossary categories

Additional glossary terms

Product Feedback Program

Our product feedback program is designed to help you get valuable customer insights to improve your products. Get quick and actionable feedback from real users, and make better decisions for your products and business.

Enterprise Feedback Management System

EFM is a powerful feedback management system that helps businesses collect, analyze and act on customer feedback. It's easy to use and provides valuable insights into customer satisfaction and loyalty.

Product Operations Manager

Product Operations Manager provides a comprehensive solution for streamlining product operations. It helps define and implement best practices, optimize processes, and increase customer satisfaction.

Product Ops

product ops

Roadmap templates

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.