View all glossary terms

Feedback Management Solutions

Feedback management solutions are software tools that help organizations collect, manage, and analyze customer feedback. These solutions can provide the ability to securely collect customer feedback from various channels, such as surveys, customer service tickets, and online reviews. Feedback management solutions can help organizations identify customer issues and trends, develop strategies to address customer feedback, and measure customer service effectiveness. By providing a comprehensive view of customer feedback, these solutions can improve customer satisfaction, reduce customer churn, and increase customer loyalty.

Glossary categories

Additional glossary terms

Voting Widget

A voting widget that lets you easily create polls and surveys and get real-time results. Invite friends, family, and colleagues to vote and get quick insights on opinions and ideas. Make decisions faster and easier!

Backlog (product)

Backlog is a project management software that makes it easy to create and manage tasks, track progress, and collaborate with teams. It provides the perfect tool for teams to work together and get projects done efficiently.

Hypertext Transfer Protocol Secure (HTTPS)

HTTPS is a secure version of the Hypertext Transfer Protocol (HTTP) used to encrypt communication between clients and servers on the web. It helps protect website visitors from malicious content and keeps sensitive information secure.

Customer research

Customer research is essential to understanding the needs and motivations of your target audience. It helps you gain insight into customer behavior, product preferences, and much more. With customer research, you can make informed decisions to improve your products and services.

Roadmap templates

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.