View all glossary terms

Feedback Management Tools

Feedback management tools are software systems that enable organizations to collect, store, analyze, and act on customer feedback. They measure customer satisfaction, detect customer issues, and improve customer service. Feedback management tools can range from simple surveys to complex customer relationship management (CRM) systems that track customer data and interactions across multiple channels. They provide powerful analytics and insights, allowing businesses to identify areas for improvement and take proactive steps to build customer loyalty. Additionally, feedback management tools can help companies create targeted customer engagement campaigns and build better customer relationships.

Glossary categories

Additional glossary terms

Getting User Feedback

Get fast and reliable feedback from your users! Our user feedback system lets you easily collect valuable feedback to help you make better decisions and improve your products.

Feature Voting

Feature voting is a great way to crowdsource ideas and get feedback on potential product updates. It's quick, easy to use, and helps you understand what your customers really want - so you can make informed decisions and keep customers happy.

Product Management Roadmap Template

This product management roadmap template is perfect for planning your products. It allows you to prioritize features, track progress, and collaborate with stakeholders. Start quickly and easily with this comprehensive guide.

What Is Agile Release Train

Agile Release Train (ART) is a long-lived team of Agile teams that continuously delivers value through a synchronized cadence of regular releases. It is the engine that drives the larger Agile organization to deliver on the business strategy and customer value.

Roadmap templates

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.