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How Do You Categorize Customer Feedback

How Do You Categorize Customer Feedback is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply how do you categorize customer feedback when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on how do you categorize customer feedback when the problem is undefined or when speed matters more than structure.Example: A product team uses how do you categorize customer feedback to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Burndown chart

Burndown chart explained for product managers—what it is, when to use it, and how it drives better product decisions.

Customer Feedback Management

Customer Feedback Management explained for product managers—what it is, when to use it, and how it drives better product decisions.

Customer Feedback Saas

Customer Feedback Saas explained for product managers—what it is, when to use it, and how it drives better product decisions.

Agile Release Team

Agile Release Team explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.