View all glossary terms

How To Manage Customer Feedback

How To Manage Customer Feedback is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply how to manage customer feedback when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on how to manage customer feedback when the problem is undefined or when speed matters more than structure.Example: A product team uses how to manage customer feedback to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Initiative Scoping 1275

Definition of Initiative Scoping 1275 in product management, including how it supports effective product strategy and execution.

Product Operations Management

Product Operations Management explained for product managers—what it is, when to use it, and how it drives better product decisions.

Canny Roadmap

Canny Roadmap explained for product managers—what it is, when to use it, and how it drives better product decisions.

Solution Hypothesis 88

Learn what Solution Hypothesis 88 means in product management and how it is used in modern product strategy.

Roadmap templates

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.