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Manage Customer Feedback

Customer feedback is a valuable asset for businesses seeking to improve the quality of their products and services. Managing customer feedback involves collecting, analyzing, and responding to customer feedback to understand customer needs and make improvements. Businesses should have a system to collect customer feedback and analyze the feedback to identify patterns and trends. They should also respond to customer feedback promptly, both to show appreciation and address any customer concerns. Additionally, businesses should use customer feedback to identify improvement opportunities and inform decisions about product and service offerings. By managing customer feedback effectively, businesses can increase customer satisfaction and loyalty.

Glossary categories

Additional glossary terms

What Is Product Roadmap Software

Product Roadmap software helps teams plan, track, and collaborate on product strategy, launch dates, and dependencies to align on product strategy, manage iterations, and track progress.

Hurdle rate

Hurdle rate is a way to measure the return on an investment or project. It is the minimum rate of return needed to make a project worthwhile, and helps to identify the best investment opportunities.

Canny Feature Request

Canny Feature Request is a powerful tool that makes it easy to collect, prioritize and act on customer feedback. Get the insights you need to make smarter product decisions in one easy-to-use platform. Try it today!

Idea management

Idea management is the process of collecting, organizing and evaluating ideas to find the best solutions. It helps organizations to identify and develop the best ideas and turn them into successful products or services.

Roadmap templates

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.