View all glossary terms

Online Feedback Tools

Online feedback tools are web-based applications that allow businesses to collect and analyze customer feedback. They provide a comprehensive picture of customer satisfaction, allowing businesses to make informed decisions about their products, services, and customer experience. Online feedback tools allow businesses to collect feedback quickly and accurately, allowing them to adjust and improve their services. They also allow businesses to customize their feedback forms, allowing them to target specific questions to customers that are relevant to their business. Additionally, online feedback tools provide businesses with advanced analytics, allowing them to measure customer satisfaction and track changes over time. Finally, these tools can be integrated with existing customer experience platforms to provide a more holistic view of the customer experience.

Glossary categories

Additional glossary terms

Design (product)

Design is a creative process of problem solving and creating innovative solutions for products and services. It involves researching, visualizing, prototyping and testing ideas to bring great products to life.

Feature Request Voting Tool

Feature request voting tool that allows users to submit & vote on new ideas. Quickly prioritize your roadmap & make data-driven decisions based on what your customers really want. Get feedback & insights to help build the perfect product!

Churn

Churn is a powerful predictive analytics software that helps businesses understand customer behavior, identify key drivers of churn, and proactively manage relationships to improve retention and loyalty.

Productplan Roadmap

software ProductPlan's Roadmap Software helps teams plan, share, and communicate product strategy. Create beautiful, interactive roadmaps with drag & drop features, prioritize features, and track progress with ease. Get the clarity and alignment you need to build great products.

Roadmap templates

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.