View all glossary terms

User Feedback Tools

Using user feedback tools, companies can gain valuable insights into customer needs and preferences and identify potential improvement areas. User feedback tools are designed to facilitate customer feedback collection and help companies take action on the data they receive. These tools can measure customer satisfaction, collect feature requests, and track customer trends. They range from surveys and polls to live chat and qualitative comments. Some tools also provide analytics, which allows companies to measure customer sentiment and better understand their target audience.

Glossary categories

Additional glossary terms

Product Operations Vs Product Management

Product Ops and Product Management are two distinct roles in product development, with different responsibilities and focus, but essential in achieving success. Product Ops focuses on delivery, while Product Management focuses on strategy. Together they create a powerful team.

Guest Feedback Tool

Our guest feedback tool helps you get real-time feedback from your customers so you can better understand their needs and make improvements that benefit your business. Get the insights you need to make informed decisions today!

Track Feature Requests In Trello

Trello's Track Feature Requests board helps you keep on top of customer feedback and stay organized. Easily prioritize requests, assign tasks to team members, and capture customer data - all in one place!

Customer Feedback Product Management

Gain customer insights to make better product decisions! Our customer feedback and product management platform helps you understand your customers, uncover product opportunities & improve customer satisfaction.

Roadmap templates

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.