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Voice Of Customers Examples

Voice of customers (VOC) is a term used to describe the feedback and insights that customers provide about a company's products or services. VOC is a powerful tool companies use to improve their customer experience and better understand consumer behavior. By gathering customer feedback and comments, companies can gain invaluable insights into how they can better meet customer needs. Examples of VOC include surveys, interviews, focus groups, and customer complaint logs. Companies can use VOC to identify and address areas of improvement, develop new products and services, and better understand customer sentiment. VOC can help companies build trust and loyalty with their customers and, ultimately, help to strengthen their brand.

Glossary categories

Additional glossary terms

Planio Pricing

Planio's pricing plans make it easy for businesses of all sizes to find an affordable solution. Choose from Basic, Pro and Enterprise plans to get advanced features, support and customization options that fit any budget.

Customer Feedback Analytics Tools

Customer feedback analytics tools can help you understand your customers better. Quickly identify customer sentiment and trends to improve customer experience, product/service quality, and increase customer loyalty.

Product Feedback Management

Product feedback management helps businesses process customer reviews & feedback to understand customer experience & improve products & services. It's an essential tool for collecting & understanding customer data & transforming it into actionable insights.

Dependency management (product)

Dependency management (product) makes it easier to manage project dependencies. Automatically update, install, and develop dependencies for your project with a single command. Get the most updated and secure dependencies for your project.

Roadmap templates

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.