Canny is a customer feedback management tool that helps companies collect, organize, and analyze customer feedback to make informed product decisions. With Canny, users can prioritize feature requests and build a product roadmap, as well as keep customers engaged with product updates. The platform integrates with existing workflows, making it easy to use with tools like Jira, Slack, and Salesforce. Companies like Axios, Loom, and CircleCI have successfully used Canny to improve their product development process. By utilizing Canny's features, companies can uncover valuable customer insights and deliver a better customer experience.
1. Easy to use: Canny.io has a user-friendly interface that requires minimal training, making it easy for teams to get started quickly.
2. Customizable feedback boards: Users can create customizable public or private feedback boards to collect and prioritize customer feedback in one central location.
3. Integrations: Canny.io integrates with popular software platforms such as Jira, Intercom, and Zapier, making it easy to incorporate feedback into existing workflows.
4. Analytics and reporting: The platform offers insights and reports on user engagement, feedback trends, and feature requests, helping teams make informed decisions.
5. Communication tools: Canny.io includes features such as in-app announcements, voting, and commenting, allowing teams to communicate and collaborate effectively with customers.
If you're interested in making the switch, we offer a free migration. The IdeaPlan support team is here to help you with any questions. Effortlessly capture, track and organise your customers' feedback with a system built around your needs.
