Convas is a versatile product that helps businesses keep track of customer feedback and manage feature requests effectively. With its array of features, Convas aims to streamline the process of gathering, organizing, and implementing customer feedback, ultimately helping businesses improve their products and build better customer relationships.
One of the main advantages of Convas is its all-in-one approach. It gathers all feedback from customers and team members onto one page, allowing for a centralized location to track and discuss feedback and feature requests. Additionally, customers can upvote features that matter most to them, giving businesses a clear understanding of which features are priorities for their customers.
Another pro of Convas is its customization options. Businesses can add their company logo and use their own domain name for the feedback page, providing a professional and branded experience for customers. Internal comments and post moderation features also allow for efficient collaboration and review within the team before feedback is published.
However, one downside of Convas is that certain features, such as multiple boards and post and vote for others, are only available in the higher-priced plans. This may limit the usefulness of the product for smaller businesses or those on a budget.
Overall, Convas offers a comprehensive set of features, including a customizable feedback page, feature voting, internal discussions, and a product roadmap, all designed to help businesses gather and act upon customer feedback. It is a useful tool for businesses looking to improve their products and build strong customer relationships.
If you're interested in making the switch, we offer a free migration. The IdeaPlan support team is here to help you with any questions. Effortlessly capture, track and organise your customers' feedback with a system built around your needs.