Rapidr is a comprehensive product management tool that allows companies to collect, organize, and prioritize customer feedback. It offers a free 14-day trial with no credit card required and is trusted by several well-known companies. The product supports a variety of features, including a portal for customer feedback, idea collection boards, private idea boards, operating on a personal domain, idea voting system, email alerts for users, customizable feedback statuses, built-in authentication, merging duplicate ideas, markdown support, exporting voter lists, customer profiles, embeddable idea widgets, user feedback segmentation, leaving comments on ideas, private comments, feedback tagging, user and team mentions, an admin badge, custom branding, inviting teammates, highlighting new feedback with sorting, identifying similar feedback, language translation, MRR filtering, priority filtering, customizable roadmaps, workflow-specific statuses, roadmap prioritization tools, embeddable roadmap widgets, standalone pages for release notes, customizable categories, sorting and filtering options for release notes, the ability to save releases as drafts, changelog reactions, a changelog email digest, exceptional data security, simplified identity management, GDPR compliance (coming soon), and seamless integration with existing software. The product has received positive reviews from customers, with its ability to involve customers in the prioritization process and communicate transparently being highlighted as its strongest points. However, some cons include the lack of immediate GDPR compliance and some features (such as MRR filtering and priority filtering) being marked as "coming soon."
If you're interested in making the switch, we offer a free migration. The IdeaPlan support team is here to help you with any questions. Effortlessly capture, track and organise your customers' feedback with a system built around your needs.