View all glossary terms

Churn

Churn is a term that describes the rate at which customers leave a company or product. It is an essential metric for companies to track, indicating customer satisfaction and loyalty. Companies can use this metric to identify areas where they can improve their products or services to retain their customers. Churn can also measure the effectiveness of marketing campaigns or customer service initiatives. By monitoring churn rates, companies can develop strategies to reduce customer churn and increase customer loyalty.

Glossary categories

Additional glossary terms

Customer Feedback Management Systems

Customer feedback management systems can help businesses identify customer needs, track customer satisfaction, and improve customer experiences. They provide real-time insight into customer opinions and help businesses stay ahead of the competition.

Go-to-market roadmap and strategy

Get your business to the next level with a go-to-market roadmap and strategy. Learn how to develop and execute a comprehensive plan that will help you reach your goals, optimize resources, and maximize your return on investment.

Building A Product Roadmap

An effective product roadmap is key to a successful product launch. It helps align stakeholders, track progress and visualize success. It can be daunting, but with the right methodology and tools, you can build a product roadmap that will help you achieve your goals!

User Feedback Tools

User feedback tools make it easy to collect, analyze and act on customer feedback. Whether you're looking for a simple feedback form or a comprehensive survey solution, these tools have you covered.

Roadmap templates

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.