View all glossary terms

Customer Feedback Management Platform

Customer Feedback Management Platform is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback management platform when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback management platform when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback management platform to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

What Does Product Operations Do

What Does Product Operations Do explained for product managers—what it is, when to use it, and how it drives better product decisions.

Website Roadmap Template

Website Roadmap Template explained for product managers—what it is, when to use it, and how it drives better product decisions.

Upvote Website

Upvote Website explained for product managers—what it is, when to use it, and how it drives better product decisions.

User Feedback Website

User Feedback Website explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.