View all glossary terms

Customer Feedback Management Platforms

Customer feedback management platforms allow businesses to collect, analyze and respond to customer feedback across multiple channels. These platforms enable companies to listen to customer feedback on social media, in-store surveys, online surveys, and more. They can also provide insights into customer sentiment, helping businesses to identify patterns and trends in customer opinions. By tracking customer feedback, companies can better understand how customers interact with their products and services, identify areas for improvement, and develop strategies for improvement. Additionally, customer feedback management platforms can help businesses to monitor customer satisfaction, measure the success of campaigns, and build meaningful relationships with customers.

Glossary categories

Additional glossary terms

Customer Feedback Management

Customer feedback management is essential for businesses to understand their customers' needs and wants. Our software helps you collect, analyze, and act on customer feedback to improve your products and services and create a better customer experience.

Canny Customer Feedback

Canny helps you collect, track, and respond to customer feedback easily and quickly. Our platform gives you the tools to create a more meaningful customer experience. Get the insights you need to make smarter decisions and deliver better products.

Best Customer Feedback

Get the best customer feedback with our easy-to-use platform. We help businesses improve customer satisfaction by providing feedback that's fast, accurate, and reliable. Get started today!

Saas Product Roadmap

Our SaaS product roadmap planning tool helps you create, manage, and optimize your product roadmap with ease. Our intuitive interface makes it easy to visualize, prioritize, and communicate your product roadmap and keep stakeholders informed.

Roadmap templates

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.