View all glossary terms

Customer Feedback Management Process

Customer Feedback Management Process is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply customer feedback management process when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on customer feedback management process when the problem is undefined or when speed matters more than structure.Example: A product team uses customer feedback management process to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

North Star Metric 265

Learn what North Star Metric 265 means in product management and how it is used in modern product strategy.

Strategic Theme 1134

Definition of Strategic Theme 1134 in product management, including how it supports effective product strategy and execution.

Solution Hypothesis 68

Learn what Solution Hypothesis 68 means in product management and how it is used in modern product strategy.

Fast.Io Alternative

Fast.Io Alternative explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.