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Enterprise Feedback Management System

Enterprise Feedback Management Systems (EFMS) are software solutions that help organizations collect, analyze and act on customer feedback. EFMS solutions enable businesses to gather customer feedback, process it, and use it to improve their products and services. Feedback can come in various forms, including surveys, polls, customer reviews, and social media comments. EFMS solutions provide businesses with the tools to capture customer feedback, analyze it, and use it to drive product and service improvements. The systems help organizations identify customer needs and areas for improvement, gain important insights into customer behavior and preferences, and improve customer satisfaction. EFMS solutions enable businesses to make more informed decisions, respond quickly to customer needs, and build stronger customer relationships.

Glossary categories

Additional glossary terms

Canny Feedback

Canny Feedback is a powerful and easy-to-use feedback management platform. Our intuitive tools help you collect, prioritize, and act on customer feedback, enabling you to build better products and create lasting customer relationships.

Product Roadmap Toolkit

Our Product Roadmap Toolkit provides easy-to-use templates, visualizations, and guidelines to help teams create effective product roadmaps and stay aligned on strategic objectives. Get started today and take your product strategies to the next level!

Saas Product Roadmap Template

Ready to take your SaaS product roadmap to the next level? Our template helps you plan and communicate your roadmap quickly and easily. Get started today and make your roadmap a reality!

Differentiation (product)

Differentiation helps businesses stand out from the competition with unique products, services, and experiences. With the right focus on customer needs, differentiating your business can help you build long-term loyalty and sustainable growth.

Roadmap templates

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.