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Feedback Management Platform

A feedback management platform is a comprehensive solution for businesses to streamline their feedback process. It enables businesses to capture, analyze and act on customer feedback in real time, helping them understand their customers’ needs and improve their customer experience. The platform is designed to be user-friendly and easy to use, enabling businesses to create custom-branded surveys, manage responses, and create detailed reports. It also provides data visualizations to help businesses gain insight into customer sentiment, enabling them to identify areas for improvement. With its powerful analytics capabilities, businesses can better understand their customers and use the feedback to drive innovation, optimize operations and increase customer satisfaction.

Glossary categories

Additional glossary terms

Software Feedback Questions

Software feedback questions help you get the most out of your software by gathering valuable insights from users. Ask the right questions to get the answers you need to improve your product and take your software to the next level.

Canny Feedback

Canny Feedback is a powerful and easy-to-use feedback management platform. Our intuitive tools help you collect, prioritize, and act on customer feedback, enabling you to build better products and create lasting customer relationships.

B2B Customer Feedback

Gather valuable insights from your B2B customers with our customer feedback solution. Take advantage of powerful analytics to understand customers better and optimize your products and services, today!

How Do You Categorize Customer Feedback

Organizing customer feedback into categories enables you to better understand customer needs, uncover trends, and prioritize areas for improvement. Use a process to assign feedback to a defined set of categories to help focus on the most important feedback.

Roadmap templates

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Quarterly Roadmap Template

A Quarterly Roadmap is a planning tool used by organizations to outline goals, priorities, and tasks for a three-month period, providing direction, alignment, and structure.