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Voice Of Customer Examples

Voice of Customer (VoC) is a term used to describe the feedback and insights gathered from customers in order to understand their needs and preferences better. VoC data can be collected in various ways, including surveys, interviews, focus groups, and customer feedback forms. This data can be used to identify areas of improvement in the customer experience, inform product design decisions, and inform marketing strategies. VoC examples include gathering customer feedback on the usability of a product, understanding customer preferences when it comes to pricing and promotions, and understanding customer sentiment about a brand. This data can then inform decisions on how to serve customers best.

Glossary categories

Additional glossary terms

Release Trains

Release Trains provide an efficient and effective way to deliver software updates. They enable teams to work in parallel, with manageable risk and cost, while ensuring customer satisfaction and meeting necessary deadlines.

Operational Roadmap Template

This operational roadmap template is perfect for any business. It will help you visualize and track your business operations, activities, and goals, so that you can maximize efficiency and reach your objectives.

Product Feedback Tool

A product feedback tool that makes it easy to collect user feedback, analyze trends, and identify areas for improvement. Get insights from customers and improve your product in the most efficient way.

Free Customer Feedback Tools

Free customer feedback tools make it easy to capture valuable customer insights. These tools can help you identify areas of improvement, uncover opportunities and trends, and measure customer satisfaction quickly and efficiently.

Roadmap templates

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Release Roadmap Template

The Release Roadmap is a visual planning tool used in software development to plan and track the release of software products or updates, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.