View all glossary terms

Voice Of Customer Examples

Voice of Customer (VoC) is a term used to describe the feedback and insights gathered from customers in order to understand their needs and preferences better. VoC data can be collected in various ways, including surveys, interviews, focus groups, and customer feedback forms. This data can be used to identify areas of improvement in the customer experience, inform product design decisions, and inform marketing strategies. VoC examples include gathering customer feedback on the usability of a product, understanding customer preferences when it comes to pricing and promotions, and understanding customer sentiment about a brand. This data can then inform decisions on how to serve customers best.

Glossary categories

Additional glossary terms

Software For Customer Feedback

We provide software to help businesses get customer feedback quickly and easily. Our software can help you understand customer satisfaction and make data-driven decisions to improve customer experience and drive results.

Customer Feedback Management

Customer feedback management is essential for businesses to understand their customers' needs and wants. Our software helps you collect, analyze, and act on customer feedback to improve your products and services and create a better customer experience.

Roadmap To Success Template

A roadmap to success template can help you create a plan for success. It provides you with a structured outline and step-by-step guide to achieving your goals. Use this template to help you stay organized and motivated on your journey to success!

Feedback Analysis Tool

Easily analyze and collect customer feedback with our feedback analysis tool. Get actionable insights in real-time to improve customer experience, satisfaction and loyalty. Try it now for free!

Roadmap templates

Product Timeline Roadmap Template

The Product Timeline is a visual planning tool used in software development to track and plan product development, identify potential bottlenecks, and ensure timely delivery.

Epic Roadmap Template

The Epic Roadmap is a visual planning tool used to plan and track the progress of larger-scale software development initiatives, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Sprint Plan Roadmap Template

The Sprint Plan Roadmap is a visual planning tool used by agile software development teams to plan and track the progress of individual sprints, communicate progress, and manage priorities.