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Act On Customer Feedback

Act On Customer Feedback is a product management concept used by teams to make better decisions and deliver outcomes aligned with strategy. In practice, it shapes how work is prioritized, planned, and executed across discovery and delivery.When to use: Apply act on customer feedback when clarity, alignment, or tradeoffs are required to move from ideas to impact.When not to use: Avoid relying on act on customer feedback when the problem is undefined or when speed matters more than structure.Example: A product team uses act on customer feedback to align stakeholders, focus effort, and measure success against customer and business outcomes.

Glossary categories

Additional glossary terms

Portfolio Roadmap Template

Portfolio Roadmap Template explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap Saas

Roadmap Saas explained for product managers—what it is, when to use it, and how it drives better product decisions.

Track Feature Requests

Track Feature Requests explained for product managers—what it is, when to use it, and how it drives better product decisions.

Feature Request Tracker

Feature Request Tracker explained for product managers—what it is, when to use it, and how it drives better product decisions.

Roadmap templates

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Product Features Roadmap Template

The Product Features Roadmap is a visual planning tool used in software development to align product development with business goals, communicate progress, and manage priorities.