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Customer Facing Roadmap

A customer-facing roadmap is a document that outlines the plans and strategies a business has in store for its customers. It is designed to provide a clear view of what a company is doing to meet the needs and expectations of its customers. It is a communication tool to inform customers of upcoming changes and features and sometimes solicit feedback on new ideas and initiatives. The roadmap typically includes timelines for new product launches, feature updates, customer support enhancements, and other initiatives. It also provides a way for customers to understand how the company is prioritizing their needs and making progress toward achieving their goals. A customer-facing roadmap is essential for businesses to build customer trust and loyalty.

Glossary categories

Additional glossary terms

Website Feedback Software

Website feedback software is the perfect way to capture customer opinions and improve your online presence. Get instant insights, actionable data, and valuable recommendations with our easy-to-use platform!

Differentiation (product)

Differentiation helps businesses stand out from the competition with unique products, services, and experiences. With the right focus on customer needs, differentiating your business can help you build long-term loyalty and sustainable growth.

Product Feedback Tools

Product feedback tools help businesses collect, analyze and act on customer feedback quickly and easily. This ensures businesses can stay ahead of customer needs and provide the best customer experience possible.

Customer Feedback Management Services

Our customer feedback management services provide you with the tools you need to collect, manage, and analyze customer feedback quickly and easily. Get the insights you need to improve customer experience and boost customer satisfaction today!

Roadmap templates

Product Feature Roadmap Template

The Product Feature Roadmap is a visual planning tool used to manage and prioritize the development of specific product features, communicate progress, and manage priorities.

Portfolio Roadmap Template

The Portfolio Roadmap is a visual planning tool used to manage and prioritize a portfolio of projects or initiatives, communicate progress, and manage priorities.

Product Initiative Roadmap Template

The Product Initiative Roadmap is a visual planning tool used to manage and prioritize a set of related product initiatives, communicate progress, and manage priorities.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.