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Customer Facing Roadmap

A customer-facing roadmap is a document that outlines the plans and strategies a business has in store for its customers. It is designed to provide a clear view of what a company is doing to meet the needs and expectations of its customers. It is a communication tool to inform customers of upcoming changes and features and sometimes solicit feedback on new ideas and initiatives. The roadmap typically includes timelines for new product launches, feature updates, customer support enhancements, and other initiatives. It also provides a way for customers to understand how the company is prioritizing their needs and making progress toward achieving their goals. A customer-facing roadmap is essential for businesses to build customer trust and loyalty.

Glossary categories

Additional glossary terms

Product Led Organization

Transform your business with a Product Led Organization: a new way of working that combines customer feedback, data-driven decisions, and speed of delivery to create superior customer experiences and drive sustainable business growth.

Plan Io

Planio is a cloud-based project management and collaboration tool for teams of all sizes. It provides powerful, yet easy-to-use tools to help teams plan, collaborate, track tasks and manage projects from start to finish. Get more organized and productive with Planio.

Benefits Of Customer Feedback

Customer feedback helps businesses understand how customers think, what they want, and how to improve the customer experience. It's an essential tool for businesses to reach their goals and build long-term relationships with customers.

Best Roadmap Software

Best Roadmap Software - Create and share beautiful roadmaps quickly and easily. Automatically sync with your team to ensure everyone is always up to date. Keep track of your progress and stay organized.

Roadmap templates

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.

Now Next Later Roadmap Slide Template

The Now Next Later Roadmap is a visual planning tool used in agile software development to prioritize tasks and manage backlogs, improving productivity and focusing on delivering value to customers.

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.