View all glossary terms

Feedback Management

Feedback Management is a process that involves the collection and analysis of customer feedback in order to identify areas of improvement and make necessary changes. It helps organizations better understand their customers, identify and address customer needs, and improve their services. By using feedback management, organizations can create a better customer experience and increase customer satisfaction and loyalty. The process includes gathering information from customers, analyzing the data, and developing strategies to address customer needs. Feedback management aims to ensure that customer feedback is heard and acted upon so that organizations can continuously improve their services and make them more appealing to customers.

Glossary categories

Additional glossary terms

Release Trains

Release Trains provide an efficient and effective way to deliver software updates. They enable teams to work in parallel, with manageable risk and cost, while ensuring customer satisfaction and meeting necessary deadlines.

Product Feedback Program

Our product feedback program is designed to help you get valuable customer insights to improve your products. Get quick and actionable feedback from real users, and make better decisions for your products and business.

Software User Feedback

Software user feedback is essential for creating great products! It helps developers understand how users interact with their apps, websites, and other software, and identify areas for improvement. User feedback helps ensure software is as useful, functional, and enjoyable as possible.

Continuous delivery

Continuous delivery is a software engineering approach in which teams produce software in short cycles, ensuring that the software can be reliably released at any time. It helps teams deliver better quality products faster, with fewer risks.

Roadmap templates

Initiative Roadmap Template

The Initiative Roadmap is a visual planning tool used to plan and track the progress of strategic initiatives or projects, communicate progress, and manage priorities.

Features by Month Roadmap Template

A Features by Month Roadmap Template is a planning tool used in software development to organize and prioritize features, communicate progress, and align with business objectives.

Swim Lane Roadmap Template

The Swim Lane Roadmap is a visual planning tool used to manage complex projects involving multiple teams or stakeholders, ensuring accountability, managing dependencies, and identifying bottlenecks.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Release Plan Roadmap Template

The Release Plan Roadmap is a visual planning tool used to manage and prioritize the development of specific product releases, communicate progress, and manage priorities.