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Feedback Tool

Feedback tools are software applications used to collect customer feedback and measure customer satisfaction. They typically include surveys, polls, Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) surveys, and customer experience (CX) surveys to help businesses understand how customers view their products and services. Feedback tools help companies to monitor customer sentiment, measure customer satisfaction, improve customer retention, identify product and service improvements, and measure customer loyalty. By leveraging customer feedback, businesses can develop strategies to improve customer experience, customer satisfaction, and customer loyalty, thereby increasing customer satisfaction, customer loyalty, and customer retention.

Glossary categories

Additional glossary terms

Feature Request Tool

Our feature request tool helps you capture, prioritize, and track feature requests from your customers and stakeholders. Quickly and easily gather feedback and prioritize features to build the right product.

Customer Feedback Software

Our customer feedback software helps you collect and analyze customer feedback quickly and easily. Get insights into customer sentiment, identify areas of improvement, and increase customer satisfaction - all in one place!

Product Feedback Management Software

Feedback management software makes it easy to collect, manage and analyze customer feedback. Our software helps you track customer satisfaction, measure customer loyalty, and understand customer buying behavior. Get the insights you need to make smarter decisions today!

Product Led Organization

Transform your business with a Product Led Organization: a new way of working that combines customer feedback, data-driven decisions, and speed of delivery to create superior customer experiences and drive sustainable business growth.

Roadmap templates

Kanban Roadmap Template

The Kanban Roadmap is a visual planning tool used to manage and track the progress of tasks in a Kanban system, communicate progress, and manage priorities.

Goals Roadmap Template

The Goals Roadmap is a visual planning tool used to set and achieve goals within a specific timeframe, track progress, and communicate with stakeholders.

Product Full Timeline Roadmap Template

The Product Full Timeline Roadmap is a visual planning tool used to track and plan the entire lifecycle of a product, ensuring stakeholders understand the development strategy, timeline, and dependencies.

Kanban Product Roadmap Slide Template

The Kanban Product Roadmap is a visual planning tool used in agile software development to manage priorities, improve flow, and adapt to changing requirements in real-time.

Epic Roadmap Slide Template

An Epic Roadmap is a planning tool used in agile software development to visualize Epics, associated stories, timelines, and priorities, helping prioritize features and plan sprints.